Refund and Final-Sale Policy

Page Sheriff is sold by KOOLALLURE LLC (Wyoming, United States), trading as BizSaloon, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Contact: support@bizsaloon.com.

1. The short version

• Try first, free. The free audit shows your score, sub-scores and top fixes before you pay anything.
• Final sale after successful delivery. Paid reports are personalized digital content delivered immediately at your request, so we don't offer change-of-mind refunds once a report has been delivered successfully, subject to the rights you have under applicable law.
• Your legal rights always apply. This policy does not limit any right or remedy you have under the law of your country, state or province.
• We fix or refund when something goes wrong (section 3). Refunds are never automatic: each case becomes a support ticket and a person decides.

2. What "delivered successfully" means

Your paid report has finished, is reachable through its private link, and contains what was described for the tier you bought (for ADVANCED and EXPERT, at least our quality minimum of 3 verified recommendations).

3. When we fix or refund

• Non-delivery: the report never finished, or its link doesn't work and we can't restore it promptly. A failed paid analysis is never replaced by a lower tier: you can start one free re-run from your report link, or ask for a refund, which a person reviews.
• Major technical failure: the report is substantially broken (for example empty sections, the wrong page analyzed through our fault, unreadable output). We re-run or repair it first; if that doesn't work, a refund is reviewed.
• Factual errors: if the report states something materially wrong about your page, we offer a free correction or a free regeneration of the report. A deeper re-analysis for convenience (a higher tier) is a paid upgrade that charges only the price difference.
• Below the quality minimum: a paid ADVANCED or EXPERT analysis delivered fewer than 3 verified recommendations. One free re-run starts automatically; if it is still below the minimum, a refund-review ticket is opened and our support team contacts you.
• Duplicate payment: you paid twice for the same report and tier. A second payment for something already delivered is normally cancelled before it is captured; if one is captured anyway, the duplicate is refunded.
• Any case where the law requires a refund, price reduction, repair or other remedy: we provide it.

Not covered (unless the law says otherwise): change of mind after successful delivery; disagreeing with the score or suggestions; results after you implement changes; pages that changed after the audit. Approved refunds go back to the original payment method through Stripe (banks usually show them within 5 to 10 business days), and access to a refunded report is withdrawn.

Quality minimum (no guaranteed count)

There is no guaranteed number of recommendations: ADVANCED and EXPERT run a new, independent analysis after payment, and its number of verified recommendations may differ from the free preview. Our guarantee is the quality minimum of 3 verified recommendations described above.

4. Territory refusals

We sell paid reports only in the countries listed in our Terms of Sale (section 3). If your location is outside them, we cancel the payment before it is captured, so you are not charged; your bank releases the temporary hold, usually within a few days.

5. How to ask

Use the help page (resend your report link, report a defect, or a billing issue such as a duplicate charge or a report that wasn't delivered), or email support@bizsaloon.com with your report link (or the email used at checkout) and a short description. Please write within 30 days of purchase so we can still investigate; this is a practical request, not a limit on your legal rights. We answer as soon as we reasonably can. Please contact us before disputing a charge with your bank: it is faster for you.

6. Country-specific information

• Australia: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us, and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
• New Zealand: consumers have rights under the Consumer Guarantees Act 1993 that this policy does not limit.
• Canada: if we failed to give you the information provincial consumer law requires before your purchase, you may have a right to cancel; contact us.
• Withdrawal rights: where a statutory right to withdraw from or cancel a distance contract exists, it ends when delivery begins, because before checkout you asked for immediate delivery and acknowledged this. It does not affect your rights if the report is not delivered, is defective or doesn't match its description.
• We do not currently sell paid reports in the European Union or the United Kingdom.

7. Changes

We may update this policy for future purchases. The version you accepted before checkout applies to your order.